Media Information: Hitachi thin plate, model is 7K500-500
Fault Description:
The customer reported that their computer gradually became slower over time. Eventually, the system was unable to boot at all. After purchasing a new device, they tested the old hard drive and were told it was damaged. They then sent the drive to a data recovery company for assistance.
Data Recovery Process:
When the engineer first powered on the device, the hard drive made a noticeable knocking sound, which indicated a potential issue with the read/write head. The team decided to replace the damaged head assembly using a compatible drive of the same model. The data recovery was performed in a Class 100 clean room to ensure no contamination occurred during the process. After replacing the head, the drive was connected to a data recovery system, but the initial image could not be read. Further investigation revealed firmware issues. The experienced engineers at Darth Data Recovery worked on repairing the firmware, which eventually allowed the system to recognize all the disk parameters. Once the firmware was stable, the entire drive was imaged. After several hours of intensive recovery, the customer’s data was successfully restored.
Data Recovery Results:
100% of the data was recovered without any loss.
Advice to Customers:
It's crucial to maintain regular backups, especially when dealing with large-capacity storage devices. If your hard drive shows signs of failure, avoid forcing the power or repeatedly turning it on, as this can cause further damage. Instead, seek help from a professional data recovery service. Choosing an experienced and reputable company ensures that your data is handled properly, reducing the risk of additional costs or permanent data loss. Attempting DIY recovery or using unqualified services may result in irreversible damage and make recovery impossible.
At Darth Data Recovery, we understand how important your data is. Our team is trained to handle even the most challenging cases, ensuring the highest chance of successful recovery. Don’t wait until it's too late—act quickly and contact us for expert assistance.
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