Guangzhou supermarket introduced self-service cash register mode, but did not see "going out"

Supermarket staff are guiding customers on how to use the self-service cash register.

Unmanned supermarkets in Guangzhou in the future? There are 80 supermarkets in Tsuen Wan and Yuexiu. There is no need to queue long queues. Customers can use the self-service cash register to check out quickly. Apo and Uncle know how to use them.

According to the person in charge of the supermarket, self-service cashier can greatly improve the efficiency of checkout and reduce the queue time of 25% of customers. Up to now, the supermarket has a total of over 1.3 million single self-checkout behaviors in 80 stores, and has not found “going out”. At present, there are still manual charging channels in the supermarket. Will there be an unmanned supermarket in the future? let us wait and see.

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“Very convenient”, the customer Mr. He took a few pieces of feminine products, took a bag of white sugar, and pointed the bar code of the goods to the scanning window of the supermarket self-service cash register. The list and price of the goods were displayed on the screen. When the scan is completed, the self-service cash register reminds the customer that the payment method is WeChat and Alipay. I saw Ms. Zhang take out her mobile phone, open WeChat, scan the QR code, and complete the checkout after the “drip” sound. The whole process takes only 5 seconds.

Then, Ms. He walked out of the supermarket with the bills printed by the goods and the self-service cash register. There was no supermarket staff checking the ticket on the way, and there was no alarm when the goods passed through the supermarket gate (the alarm sound of the goods not successfully posted).

In a supermarket in Xiaobei Road, Guangzhou, the reporter found that these self-service cash registers were placed near the checkout counter. There are still staff in the supermarket store, and customers can choose self-checkout or traditional manual checkout. The reporter also found that there are many customers who use self-service cash registers, such as aunts, uncles, and grandmothers.

“Citizens who simply buy a few items are more inclined to self-checkout, and when I buy some personal items, I don’t have to worry about the cashier’s strange eyes,” Ms. Zhou said.

"We are very afraid of downloading software, eyes, can't see clearly, and don't understand the operation." Another Wang Po said, "The self-service cash register does not need to download the APP, you don't need to bind the bank card, you only need to brush a WeChat. ""

Supermarket: I have not found "going out" for half a year.

In this regard, you may ask questions, will this self-checkout cause malicious theft? The relevant person in charge of the supermarket said that after the customer settles the account, the machine will print out a small ticket for the staff to check the goods leaving the store, and the camera monitoring on the spot can ensure the safe operation of the self-service cash register.

Up to now, the supermarket has had more than 1.3 million single self-checkout behaviors in 80 stores in the city, and has not found a single checkout or unchecked out of the store. Mr. Liang, the person in charge of the supermarket, said that this may be related to the current high quality of the citizens. The staff who originally arranged to check the ticket at the door also gradually reduced the frequency of spot checks.

“Using self-checkout is to improve the efficiency of checkout.” According to Mr. Liang, the manager of the supermarket network, 80 stores in the city have invested in 1 or 2 self-service cashier terminals.

According to the supermarket data, the current self-checkout has accounted for 50% of the total amount, and at the same time, according to the calculation of supermarket staff, the waiting time of 25% is reduced.

“There are three people in a hurry.” Miss Zhang, a cashier at Xiaobeidian Supermarket, said, “There is always a need to go away for a while, such as going to the bathroom. But customers can always use the self-service cash register to consciously pay the bill, and feel that the quality of the neighborhood is still quite high. of."

Will there be an unmanned supermarket? At present, there are still manual toll channels in the supermarket, and the self-service cash register is only a part of it. However, as people use the self-service cash register machine, the days of no one selling them will not be too far away. You can wait and see!

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