After the card is finished, the POS machine is powered off, what should I do if the transaction is "cracked"?

Swipe on the mobile POS machine, the pos machine suddenly has no power, don't worry, the transaction may also be successful, the money may arrive the next day. Recently, Mr. Hong encountered this situation, brushed out 150,000 yuan, but the customer did not receive the money, which made him think that the card was stolen. According to industry insiders, in this case, immediately call the issuing bank to apply for a transfer, and the money will be returned to the card.

Mr. Hong from Zhanjiang is doing business in Jiahe, Baiyun District. Mr. Hong said that on December 3, he had a debit card at a bank in the district, and on December 4, a loan of 150,000 was issued to the card. At noon on December 7th, a customer came to collect the payment. He took the new card and brushed 150,000 on the customer's mobile POS machine. After the password was pressed, the POS machine was turned off without power, and the customer did not receive the order. Money, they thought the deal was not successful. At 4 o'clock in the afternoon, when they swiped the card again, they showed "insufficient balance."

On December 8, Mr. Hong came to Kaika Bank to find out that at 12:55 on the 7th, his card was spent 150,000 yuan in the Huidong Hongli department store, but he did not pass Huidong. Mr. Hong suspected that he was stolen, and the bank advised him to call the police. Unexpectedly, at 12:30 on the 8th, the customer told him that he had received the payment. After the original POS machine was out of power, the transaction was successful, but the money came to the next day. The customer's POS machine was applied for in Huidong, so the credit card consumption location was displayed in Huidong, a false alarm.

Mr. Liu, a staff member of a POS service provider, said that after the card is swiped, the POS machine is out of power and the money is deducted. The cardholder should immediately call the issuing bank to apply for a transfer, and the money will be returned to the cardholder's account. Under normal circumstances, the POS machine will automatically print the last transaction order after the power is restarted. For abnormal transactions, the cardholder has six months of ordering rights. Mr. Liu said that using a POS machine to swipe the card is usually settled at 11 o'clock that evening. Generally, the next day, the bank will pay the funds first, so that the bank will pay the bill immediately.

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